Launched in 2021 as a response to the rapidly shifting consumer climate post-Covid and to provide dedicated strategy support for Brand Partnership Group’s largest clients, The Pulse Agency has combined the talents of researchers, brand consultants & communications experts to cut through the BS, deliver powerful thinking (fast) and make heavyweight GTM activation accessible to all.
The Pulse team has worked together for the last 15 years so we’re a well-oiled machine with a shared vision to put the customer at the centre and make a tangible impact.
This isn’t about complexity. It’s about simplicity. And focussing in on what REALLY matters to your customers.
We’re here to make a tangible impact. Be that accelerating your adoption curve, driving business growth, or launching you into a new sector. We’re data-driven and analytics obsessed.
A shared mindset with our parent agency. We don’t – and won’t – stand still. But we balance revolution with evolution. We’re not rebels. We’re responsible change-makers.
DESIGNED FOR CHALLENGERS
Whether you’re a challenger brand, or have a challenger mindset, we’re here for you. Our heartland is in establishing the truth and accelerating growth by understanding and optimising your buyers’ journey to purchase.
PHYSICAL & ONLINE EXCELLENCE
We drive the CX strategy for over 3,500 physical Retail stores on a weekly basis AND pioneer in the world of e-commerce. So we know both worlds. We’re here for physical brands who need to optimise & join the omnichannel dots AND e-commerce brands who need to build their brand presence and bring their offering to life in the physical world.
CUT THE BS
We’re not here to spend weeks on lengthy reports, £££ on way too much research than you can handle, or overwhelm you with so many ideas you feel more unsure than when you started. Our Buyer Journey Optimisation Programme is designed to assess and understand what’s critical. And prioritise what’s needed to create impact.
Owner & CEO
Managing Director
Head of Client Strategy
Head of CX strategy